Delorbit - IT Solutions

Last updated: August 27, 2025

1. Introduction

Welcome to Delorbit ("Company", "we", "our", or "us"). These Terms & Conditions ("Terms") govern your access to and use of our website located at delorbit.com and any related services, products, deliverables, or applications we provide (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

2. Definitions

Client: Any individual or entity that engages us to provide Services.
Order/Proposal/SOW: A written quotation, estimate, proposal, or statement of work describing Services, fees, and timelines.
Deliverables: Work products created by us (e.g., designs, code, documents) under an Order.

3. Eligibility & Account

You must be at least 18 years old and have the authority to enter into contracts. When creating an account or submitting an inquiry, you agree to provide accurate information and to keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Scope of Services

We offer software development, mobile and web application development, UI/UX design, cloud and DevOps, digital marketing, SEO, and related consulting. Specific scope, milestones, and acceptance criteria will be set out in an Order. Any change requests may affect timelines and fees.

5. Quotes, Fees & Payments

Quotes are typically valid for 15 days unless stated otherwise.
We may require an upfront advance (for example 30–50%) before work begins; remaining amounts are due as per the payment schedule.
All fees are exclusive of taxes, government levies, payment gateway charges, and bank fees, which are payable by the Client.
Late payments may attract interest at the maximum rate permitted by applicable law and/or suspension of Services.
For subscription or retainer Services, billing recurs until cancelled with at least 30 days’ written notice before the next cycle.

6. Approvals & Acceptance

Deliverables are deemed accepted upon (a) written approval by the Client, or (b) 7 days after delivery if no rejection with specific, reasonable reasons is provided. Rejected Deliverables will be reworked in good faith within the scope agreed.

7. Client Obligations

Provide timely content, brand assets, access credentials, and decisions.
Ensure materials provided do not infringe any third-party rights and comply with law.
Appoint a single point of contact for efficient communication.

8. Intellectual Property

Pre-existing IP: Each party retains ownership of IP it owned prior to the engagement.
Deliverables: Upon full and final payment, and unless otherwise specified, we grant the Client a worldwide, non-exclusive, perpetual license to use the Deliverables for their business purposes. Source code ownership or transfer will be as expressly agreed in the Order.
Portfolio Rights: We may display non-confidential work samples for our portfolio and marketing, unless you notify us in writing to restrict this.

9. Third‑Party Services & Open Source

Projects may rely on third‑party platforms, APIs, libraries, hosting, or open-source components subject to their own licenses and terms. We are not responsible for third‑party outages, price changes, policy changes, or security issues.

10. Acceptable Use

Do not use our website or Services for any unlawful, harmful, or abusive activity.
No reverse engineering, scraping, automated data extraction, or interference with site integrity.
Respect others’ privacy and intellectual property rights.

11. Confidentiality & Data Protection

Each party agrees to keep confidential information received from the other party secure and use it only for the engagement. We process personal data in accordance with our Privacy Policy.

12. Warranties

We warrant that we will perform Services with reasonable care and skill in accordance with industry standards.
Unless stated otherwise in writing, Deliverables are provided "as is" and we disclaim all implied warranties including merchantability, fitness for a particular purpose, and non‑infringement.

13. Support & Maintenance

Post‑launch warranty, support SLAs, and maintenance windows (if any) will be specified in the Order or a separate support agreement. Bug fixes do not include new features or scope changes.

14. Limitation of Liability

To the fullest extent permitted by law, in no event shall we be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of profits, revenue, data, or business opportunities. Our aggregate liability arising from or related to the Services shall not exceed the total fees paid by the Client to us in the three (3) months preceding the event giving rise to the claim.

15. Indemnification

You agree to indemnify and hold harmless Delorbit, its directors, employees, and affiliates from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of (a) your use of the Services; (b) your violation of these Terms; or (c) your infringement of any third‑party rights.

16. Termination & Suspension

Either party may terminate an engagement for material breach if not cured within 10 days of notice.
We may suspend or terminate access to the Services for non‑payment, suspected misuse, or legal compliance reasons.
Upon termination, accrued fees become immediately due. Certain clauses survive termination (e.g., IP, confidentiality, limitation of liability).

17. Refunds & Cancellations

Due to the nature of custom software and digital consulting, payments made are generally non‑refundable once work has commenced. Any goodwill refunds are at our sole discretion. For retainers or subscriptions, cancellation requires at least 30 days’ notice before the next billing cycle.

18. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, civil disturbances, labor disputes, government actions, utility failures, or internet service disruptions.

19. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Courts located in Kolkata, West Bengal shall have exclusive jurisdiction, subject to permitted dispute resolution methods described herein.

20. Dispute Resolution

Parties shall first attempt to resolve disputes amicably through good‑faith negotiations. If unresolved within 30 days, disputes may be referred to arbitration under the Arbitration and Conciliation Act, 1996, with one arbitrator appointed mutually. The seat and venue of arbitration shall be Kolkata. Proceedings shall be conducted in English.

21. Changes to the Terms

We may update these Terms from time to time. Material changes will be indicated by updating the “Last updated” date above. Continued use of the Services after changes constitutes acceptance of the revised Terms.

22. Contact

Delorbit
10 H DPP Road, Naktala, Garia, Kolkata – 700074, India
Phone: +9051800425
Email: info@delorbit.com

This page is a general template and does not constitute legal advice. Please have your legal counsel review and adapt it to your specific business, especially for data protection, consumer, and sector‑specific regulations.